Community Management


    Be the voice, the eyes and the ears of your brand on social networks

    Contact Us
    You must fill in your name
    You must inform your company
    You must fill in your email address


    Managing social networks is often much more complex than one might think, and it's not always easy to make the most of a few issues on one or other network. On the contrary, it is a real strategy to be put in place, a new language to learn, the study of the most appropriate times for publications, the keywords to insert, what hashtag to use and in what quantity.

    It is common to say that social networks are nowadays indispensable for all brand communication. That these are the preferred services in a digital strategy.

    Community management is the most direct dialogue between a brand and its customers.

    It is based on two important factors.

    1) Transparency between customers and shared content is in fashion.
    2) Dialogue is an integral part of the sales process.

    There is a rude question of facilitating interactions with social networks.

    Almost 70% of the time, customers come directly to brands.

    The interest is therefore to be able to seduce them with quality content and a solid e-reputation.

    Social selling strategies give incredible numbers:

    According to a Microsoft article:
    - 78% of sellers who use social networking platforms fare better than those who do not.
    - 86% of consumers of technological products use social networks to help them make a purchasing decision.
    - 65% of B2B buyers do their research on potential sellers using social networks.
    - 64% of sales teams that use social selling meet their quotas
    - 400%: this is the rate of increase in IBM's sales since they started using social selling.

    It is therefore essential to have complete and up-to-date profiles (personal branding strategy), to interact as much as possible and maintain relationships in order to thrive a network. But also to put oneself in the shoes of an influenceor and position oneself as such; maintain and optimize the customer experience on a professional page. The tone used is also very important, the community management is not there to be a clown, but can have fun with its customers and maintain a friendly and honest relationship.

    The last step being the most important, conversion; breaking down the border between digital and real. From social networks to the bill of sale, there is sometimes only one step.

    Découvrez également nos services en Marketing Event - One shot , Marketing SEO / SMO / SEM / ASO , Marketing A/B Testing , Marketing Digital Brand Content , ou Marketing Corporate & Personal Branding


    Notre but est d’atteindre efficacement les objectifs de votre projet.

    Discover ours projects

    Contact us

    Call us or send us an email.
    We are listening to you.

    Nous utilisons des cookies Cookie pour analyser le trafic du site internet et y personnaliser son contenu.
    Accepter Refuser | En savoir plus